FAQs

Common questions about our services and getting started.

Getting Started

A few things to know before your visit.

How soon can I get an appointment?

Availability varies by provider and service. Many new clients are connected with a provider within about a week, and our team can help identify current openings based on your needs and preferences.

What should I expect during my first appointment?

Your first appointment is a chance to talk about what brings you in, share any relevant history, and explore what feels most important to you right now. Together, you and your provider can begin identifying goals and discussing possible next steps.

How much does therapy cost if I choose not to use insurance?

Private-pay rates vary by provider and service. Contact our office for current fees and available options.

Do you accept insurance, and can you help verify my coverage?

We work with many insurance plans. Our team can help verify your benefits, explain anticipated costs, and answer questions about coverage before your first appointment.

Can I use my HSA or FSA to pay for services?

Often, yes. HSA and FSA funds can frequently be used for eligible mental health services. We recommend checking with your plan administrator for specific details.

Choosing a therapist

A range of specialties and approaches.

How do I find the right therapist?

You may be drawn to a therapist's experience, approach, areas of expertise, or simply the way they describe their work. Often, paying attention to what resonates with you can be a helpful place to start. If you'd like support, our intake team can help you explore options and identify providers who may be a good fit.

Do you have therapists with specific areas of expertise or interest?

Yes. Our providers offer a range of specialties and approaches, including EMDR, trauma-informed care, somatic therapies, mindfulness-based practices, and other evidence-based treatments. We can help connect you with a provider whose experience aligns with your goals.

Can I switch therapists if it doesn't feel like the right fit?

Yes. Finding the right therapeutic relationship matters. If something doesn't feel like the right fit, we can help you explore other options within our practice.

What if I need immediate help or am experiencing a mental health crisis?

Healthwise provides outpatient behavioral health services and is not a crisis response center. If you're experiencing a mental health emergency or feel unable to keep yourself safe, call 911, go to the nearest emergency room, or call or text 988 for immediate support.

Therapy

Therapy for every stage of life.

Do I need a mental health diagnosis to start therapy?

No. People seek therapy for many reasons, including stress, relationships, life transitions, personal growth, or simply wanting space to better understand themselves and their experiences.

How often do people usually attend therapy, and how long does it last?

Many people begin with weekly or every-other-week appointments, though frequency varies based on individual needs and goals. There is no set timeline for therapy. Some people seek support around a specific concern, while others choose longer-term work. The process is guided by your goals and what feels helpful to you.

How will I know if therapy is helping?

Progress looks different for everyone. You may notice greater self-awareness, stronger coping skills, healthier relationships, increased confidence, or a growing ability to respond to life's challenges in ways that feel more aligned with who you are and what matters to you.

Therapy and medication

Support that can work together.

Can I receive both therapy and medication management at Healthwise?

Yes. Some people choose therapy, some choose medication management, and others find that a combination of services best supports their goals and overall well-being.

What is the difference between therapy and medication management?

Therapy provides a space to better understand experiences, explore patterns, build skills, and support emotional well-being. Medication management focuses on evaluating symptoms, discussing treatment options, and prescribing and monitoring medications when appropriate.

How do I know if medication might be helpful?

A psychiatric provider can help you better understand your symptoms, explore available options, and decide whether medication may be a helpful part of your overall care.

Telehealth

Care across Minnesota.

Do you offer telehealth appointments?

Yes. Many providers offer secure telehealth appointments, allowing you to access care from a private location anywhere in Minnesota.

Can I switch between in-person and virtual appointments?

Often, yes. Depending on your provider and circumstances, you may be able to utilize both in-person and telehealth appointments.

What do I need for a telehealth appointment?

You'll need a phone, tablet, laptop, or computer with internet access, along with a private space where you can comfortably participate in your session.

We'll help you find the right support

Testing & assessment

A clearer picture.

How do I know if psychological testing or an assessment would be helpful?

Testing may be helpful if you're looking for diagnostic clarification, treatment recommendations, accommodations, or a deeper understanding of specific concerns.

What types of assessments do you provide?

We offer a variety of psychological testing and assessment services. Available evaluations vary based on age, needs, and provider specialty.

What can testing help identify or clarify?

Testing can help clarify diagnoses, identify strengths and challenges, provide recommendations, and support informed decisions about next steps.

Mind Body Studio

Classes and workshops open to the community.

Can I attend a workshop, class, or yoga session if I am not receiving therapy or medication management services at Healthwise?

Yes. Many workshops, classes, and yoga offerings are open to both Healthwise clients and members of the community.

What types of workshops and classes do you offer?

Offerings vary throughout the year and may include yoga, mindfulness, wellness education, stress management, personal growth, and other mind-body focused programs.

Are workshops and classes covered by insurance?

Most workshops, classes, and wellness offerings are self-pay and are not typically covered by insurance.

How do I register for a workshop or class?

Registration information is available with each event listing. You can also contact our office if you have questions or would like assistance registering.

Rent our Studio space

A welcoming space for your next gathering.

What types of events can I host?

Our studio is available for workshops, classes, trainings, small groups, and other gatherings that are a good fit for the space.

What's included with the space?

The studio offers a warm, flexible space that can be arranged to fit a variety of uses. Let us know what you're planning, and we'll talk through what you'll need and what's available.

How do I inquire about availability and pricing?

Get in touch and tell us a little bit about what you're planning, including your preferred date and time. We'll follow up with availability, pricing, and the next steps.

Telehealth

+ 4 locations in Minnesota

16 years

of supporting individuals and families

45 providers

with a variety of specialties

The people behind your care

Get to know the therapists, prescribers, testing specialists, and mind-body practitioners who make up our team.

Woman with short curly hair wearing glasses and a green shirt smiling and engaging in conversation with another person in a bright office setting.

About us

Learn about Healthwise and what guides our work.

Psychology services

Find care that meets your needs.

Mind Body Studio

Explore new ways to care for yourself and feel well.

Get care

We'll help you find the right support.